Empowering remote care teams to save more lives

We helped Nsight Health close remote care technology gaps to scale vital aid to millions of patients

BEFORE

In just 2 years, remote care startup Nsight Health had grown to serve 200+ providers in 30+ states, with more contracts ahead

No available platform supported the full remote patient care cycle, leaving Nsight with a patchwork of systems hindering scalability

Needed unified platform to unlock growth potential and make its proven remote care protocols available to millions of patients

AFTER

New PRVNT platform rolled out in January 2025, supporting Nsight’s expansion into three top-10 US health networks

PRVNT lets Nsight providers monitor, communicate with, and assist enrolled patients with one purpose-built tool

Efficiency gains let Nsight support more complex care teams, address new health problems, and offer more service options

Challenge

Advancing RPM to meet massive demand

Remote patient monitoring (RPM) and care have grown explosively since 2020, but the technology to support it is often fragmented, underpowered, or unavailable. Nsight Health set out to leverage RPM to deliver preventative, value-based care proven to reduce hospitalizations, through ongoing monitoring and personalized health counseling. In just two years, under the leadership of two-time “Inc. 500” CEO Mike Ciullo, Nsight’s chronic care management and behavioral health intervention teams were serving hundreds of thousands of patients across the US, with large healthcare networks clamoring to sign on. But to scale their care service, Nsight needed a new, unified platform designed to support the entire remote care cycle, rather than the inefficient mashup of systems that were limiting its growth.

Process

Removing friction for faster remote care

Remote care requires the coordination of people, hardware, and software, and every connection point has the potential to slow care delivery. We worked with Nsight’s team to map the remote monitoring and care journey, identify pain points, and design a platform that gives providers the right information and tools to get each patient the help they need, when they need it: PRVNT.

Solution

Calling, centered

Nsight’s care model depends on connecting with patients by phone – to answer questions, discuss health plan progress, and check in about worrisome RPM reading. PRVNT embraces the phone’s central place in the user journey, fully integrating auto-dialing software with SOAP (for “subjective, objective, assessment, and plan”) notes, RPM data, and other essential patient information to let providers focus on patient care.

Solution

Health history at hand

We compiled input from Nsight care providers and analyzed best-in-class EHR tools to design an integrated Patient Chart feature with SOAP notes, synced with the onboard calling software to let users access, review, and update critical patient data with no delay.

Solution

Customized filtering for every role

A range of stakeholders rely on PRVNT to perform their patient care roles, from Nsight’s own clinicians and administrative teams, to PCP, conditional specialist, or other in-person healthcare provider. Role-based permissions automatically curate and reconfigure the information each user sees, helping them prioritize tasks while protecting patient privacy.

Solution

PRVNT in patients’ pockets

The PRVNT mobile app keeps patients informed and engaged in their remote care programs, allowing RPM patients to monitor their paired device readings over time (from glucometers, spirometers, and more) and enabling them to ensure critical health data like allergies and medications is up-to-date.

Praise from our clients

Extremely grateful for everyone’s hard work in getting us here! Twenty Ideas was a crucial partner in pushing this launch over the finish line, and seeing the product now in action, actually changing the lives of patients and providers, has been just incredible.

Michael Ciullo

Founder & CEO at Nsight Health

This new system is making life so SWEET! Without having to worry about getting lost between screens – copying and pasting and switching back and forth with each call (wait, which note was that??) – I feel WAY less stressed throughout the day. PRVNT is saving lives!

Licensed Vocational Nurse

Remote Care Provider at Nsight Health

Together, we built an amazing MVP that is taking Nsight to new heights! The platform is already leaps and bounds above any current RPM/CCM systems out there and will soon be the premiere solution for anyone looking to provide remote care. The 20i team has done an incredible job!

Tim Clark

CTO at Nsight Health